Terms of Service

By engaging Spinmark Studio Lda. for design or creative services, or by using this website, you agree to be bound by these Terms of Service. If you do not accept these terms, please do not use this website or engage our services.

We may update these terms from time to time. Continued use of our services after a revision constitutes acceptance of the updated terms. The date of the most recent revision is shown at the bottom of this page.

Spinmark Studio Lda. provides design, branding, UX, and creative production services to clients on a project or retainer basis. The specific scope of services for each engagement is defined in a separate statement of work or proposal agreed in writing between both parties.

We reserve the right to decline any project request at our discretion, without obligation to provide reasons.

Timelines and deliverables described in proposals are estimates based on information available at the time of writing. Changes to scope, feedback delays, or third-party dependencies may affect delivery timelines. We will notify clients of material changes as soon as practicable.

Upon receipt of full payment for a project, the client receives a licence to use the final deliverables as specified in the project agreement. Unless the agreement explicitly transfers ownership of intellectual property rights, Spinmark Studio Lda. retains all underlying rights including fonts, source files, code libraries, and design systems developed during the engagement.

We reserve the right to showcase completed work in our portfolio, case studies, and marketing materials unless the client requests confidentiality in writing prior to project commencement.

Client-provided materials, data, and brand assets remain the property of the client. We do not claim ownership over any materials supplied to us for the purpose of a project.

We treat all client information shared with us — including briefs, business data, strategy documents, and unreleased product details — as confidential. We do not share this information with third parties except where required to deliver the project (for example, with a developer we engage on your behalf), and only under equivalent confidentiality obligations.

Clients agree to treat our pricing, proposals, and proprietary methodologies as confidential and not to share them with third parties without our written consent.

Unless otherwise specified in the project agreement, our standard payment terms require a 50% deposit before work commences, with the remainder due upon delivery of final files.

Invoices are due within 14 days of issue. Late payments may incur interest at a rate of 2% per month on the outstanding balance. We reserve the right to suspend work on active projects where payment is overdue by more than 14 days.

Prices quoted in proposals are exclusive of applicable taxes unless stated otherwise.

To the extent permitted by applicable law, Spinmark Studio Lda. is not liable for any indirect, consequential, or incidental damages arising from the use of our services or deliverables, including but not limited to loss of revenue, loss of data, or business interruption.

Our total liability to a client under or in connection with any project shall not exceed the total fees paid by the client for that project.

We do not warrant that our deliverables will achieve any specific commercial outcome, including conversion rates, search rankings, or revenue targets. Results described in case studies reflect past client outcomes and are not guarantees of future performance.

Either party may terminate a project engagement by giving written notice. In the event of termination by the client, fees for work completed to date remain payable. In the event of termination by Spinmark Studio Lda. for reasons other than client breach, we will refund any prepaid fees for work not yet delivered.

We may terminate an engagement immediately and without refund if the client breaches these terms or the project agreement, engages in unlawful conduct, or uses our deliverables in a manner inconsistent with the agreed scope.

These terms are governed by the laws of Portugal. Any dispute arising out of or in connection with these terms or any services provided by Spinmark Studio Lda. shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Spinmark Studio Lda., Lisbon, Portugal.

Email: hi@spinmark.tech

For data and privacy matters: privacy@spinmark.tech